# Calendly no-shows: catch them and win the meeting back | ShowsUp > Calendly books the meeting and sends reminders, but someone has to mark a no-show by hand before it follows up. Here is where Calendly stops, and how to close the gap without switching. Source: https://showsup.ai/calendly-no-shows Calendly and no-shows # Calendly books the meeting. Who makes sure it happens? Calendly sends email and text reminders on its paid plans, and it can email a no-show a link to book again. But someone has to spot the no-show and mark it by hand first, and the follow-up is an email. ShowsUp works alongside Calendly. It notices the no-show for you and follows up within minutes, by SMS, email or a voice call that can rebook it there and then. [Start your free trial](https://app.showsup.ai/signup)[See what your no-shows cost](https://showsup.ai/resources/calculator/) ## What Calendly does about no-shows Reminders before the meeting Workflows send email and text reminders before a meeting, and reconfirmation messages, on paid plans. [Calendly help](https://calendly.com/help/workflows-overview) Marking a no-show The host opens the meeting and selects “Mark no-show”. The option only appears after the start time. [Calendly help](https://calendly.com/help/how-to-mark-no-shows-for-meetings) After it’s marked A no-show workflow can email the invitee a link to book a new time, on the Standard plan or higher. [Calendly help](https://calendly.com/help/how-to-mark-no-shows-for-meetings) ## Where the gap is 1. 1 Someone has to notice Nothing happens until a person checks the meeting and marks the no-show. On a busy day that’s hours later, if it happens at all, and the prospect has moved on. 2. 2 One email, then silence A single reschedule email is easy to ignore. In one clinic study of 8,794 missed appointments, a first call rebooked 13% of patients and a second call rebooked 44%. The follow-ups after the first one do most of the work. [Wibbelsman et al., 2021, healthcare](https://jdc.jefferson.edu/si_ctr_2023_phase1/6) 3. 3 Reaching a person matters In a randomised trial, phoning patients before their appointment cut no-shows from 17.5% to 10.2%. Calendly’s workflows send emails and texts, not calls. [Percac-Lima et al., 2015, healthcare](https://research.bidmc.org/alexa-kimball/publications/patient-navigation-based-predictive-modeling-decreases-no-show-rates-cancer-care) ## Calendly on its own, and with ShowsUp Booking the meeting Calendly on its own: Calendly With ShowsUp: Still Calendly. Nothing changes for your prospects. Reminders before the call Calendly on its own: Email and text reminders through Workflows, on paid plans With ShowsUp: A personalised sequence by email, SMS and voice, set per meeting type Spotting a no-show Calendly on its own: The host marks it by hand, after the start time With ShowsUp: Checks attendance on Google Meet, Zoom and Teams itself, and asks you with one tap when it can’t tell First follow-up Calendly on its own: An email, once someone has marked the no-show With ShowsUp: Minutes after the missed start, five by default, with nobody clicking anything How it follows up Calendly on its own: Email with a link to book a new time With ShowsUp: SMS, email or a voice call that can bring them onto the call or rebook it Knowing what happened Calendly on its own: No-show status in the meetings export With ShowsUp: Every meeting marked confirmed, attended, rescheduled or no-show What Calendly does on its own compared with Calendly and ShowsUp together   Calendly on its own Calendly with ShowsUp Booking the meeting Calendly Still Calendly. Nothing changes for your prospects. Reminders before the call Email and text reminders through Workflows, on paid plans A personalised sequence by email, SMS and voice, set per meeting type Spotting a no-show The host marks it by hand, after the start time Checks attendance on Google Meet, Zoom and Teams itself, and asks you with one tap when it can’t tell First follow-up An email, once someone has marked the no-show Minutes after the missed start, five by default, with nobody clicking anything How it follows up Email with a link to book a new time SMS, email or a voice call that can bring them onto the call or rebook it Knowing what happened No-show status in the meetings export Every meeting marked confirmed, attended, rescheduled or no-show Calendly details from Calendly’s own help centre, checked November 2026. Zoom attendance checks need Zoom Pro or above. Calendly is a trademark of Calendly LLC. ShowsUp isn’t affiliated with or endorsed by Calendly. ## Looking for a Calendly alternative because of no-shows? You may not need to switch. If Calendly books your meetings well and the trouble is people not turning up, keep it and add ShowsUp on top. Your booking links, event types and routing all stay as they are. [Start your free trial](https://app.showsup.ai/signup) ## Setting it up with Calendly 1. 1 Connect your calendar Sign in with Google or Microsoft. ShowsUp picks up the meetings already on your calendar, including the ones booked through Calendly. 2. 2 Connect Calendly too, if you like Optional. A direct connection uses Calendly’s webhooks, which need a Calendly Standard plan or higher. 3. 3 Choose a sequence Start with the default reminders and recovery, or set one per meeting type: discovery calls, demos, reviews. 4. 4 Let it run Reminders go out before every meeting, and anyone who misses one hears from you within minutes. ## Questions about Calendly and no-shows ### Does Calendly send meeting reminders? Yes. Calendly Workflows send email and text reminders before a meeting, and can send reconfirmation messages. Workflows are on Calendly’s paid plans. ### Does Calendly detect no-shows automatically? No. According to Calendly’s help centre, the host marks a no-show by hand from the meeting details, and the option only appears after the meeting’s start time. ### Can Calendly follow up with no-shows? Yes, by email. Once a no-show is marked, a no-show workflow can email the invitee a link to book a new time. That needs the Standard plan or higher. ### Do I have to stop using Calendly to use ShowsUp? No. Calendly keeps booking your meetings. ShowsUp handles what happens after the booking: reminders before the call, and follow-up by SMS, email or voice if the prospect doesn’t join. ### Do I need a paid Calendly plan? No. ShowsUp reads meetings from your Google or Microsoft calendar, including ones booked through Calendly. Connecting Calendly directly is optional and needs a Calendly Standard plan or higher, because it uses Calendly’s webhooks. ### How does ShowsUp know someone didn’t join? It checks attendance on Google Meet, Zoom and Microsoft Teams. When it can’t tell, it asks you with one tap instead of guessing. Zoom attendance checks need Zoom Pro or above.